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Thousands of State Farm and AAFES Customers Erroneously Billed

Customers Around World Affected

2 min read
Thousands of State Farm and AAFES Customers Erroneously Billed

The Baltimore Sun has a story today reporting that a computer problem in State Farm Insurance's automated billing system double-billed monthly premiums this past month.

According to the Sun, nearly 80,000 State Farm customers in Delaware, Florida, Georgia, Iowa, Nebraska, Pennsylvania, Ohio, Maryland, North Carolina, South Carolina, Virginia, West Virginia and the District of Columbia who have monthly premiums automatically debited from their bank account were affected.

State Farm said that it became aware of the problem on Wednesday, and that the problem was corrected by yesterday. The company added, however, that its customers should check their statements anyway and let it know if the problem was not fixed.

The Sun noted that State Farm had another billing problem in May of this year. Nearly 12,500 Visa credit card customers of State Farm Bank were erroneous charged as much as $20,000. That error was a result of a "coding error" at the Bank's credit card billing vendor.

In related billing problem news, the Army and Air Force Exchange Service (AAFES) is warning anyone who used a credit or debit card (except the AAFES Military Star cards) between the 7th and 9th of August at any of its locations world wide to check their card statements for billing anomalies.

An AAFES spokesperson says in this Stars and Stripesarticle that the problem, which was found on the 10th of August, was due to a computer security upgrade:

"During the implementation of a Payment Card Industry application change to provide added protection to customer data through encryption, files with duplicate credit data were transmitted to the credit processing center in error."

AAFES also said customers who were affected didn't have to do anything, although it may take a few weeks for the fix to show up in a customer's billing statement.

AAFES has not said how many of its customers were affected. However, according to the AAFES fact sheet, it operates 3,100 facilities serving 12.2 million customers in 30 countries. So the number is likely to be pretty large.

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An IBM Quantum Computer Will Soon Pass the 1,000-Qubit Mark

The Condor processor is just one quantum-computing advance slated for 2023

4 min read
This photo shows a woman working on a piece of apparatus that is suspended from the ceiling of the laboratory.

A researcher at IBM’s Thomas J. Watson Research Center examines some of the quantum hardware being constructed there.

Connie Zhou/IBM

IBM’s Condor, the world’s first universal quantum computer with more than 1,000 qubits, is set to debut in 2023. The year is also expected to see IBM launch Heron, the first of a new flock of modular quantum processors that the company says may help it produce quantum computers with more than 4,000 qubits by 2025.

This article is part of our special report Top Tech 2023.

While quantum computers can, in theory, quickly find answers to problems that classical computers would take eons to solve, today’s quantum hardware is still short on qubits, limiting its usefulness. Entanglement and other quantum states necessary for quantum computation are infamously fragile, being susceptible to heat and other disturbances, which makes scaling up the number of qubits a huge technical challenge.

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