Tag Results for VistA (5)

  1. The VA August EHR Meltdown: The Reasons Why

    Last week, ComputerWorld published a lengthy story about the disruption of the US Department of Veterans Affairs' VistA electronic health record (EHR) system in Northern California last August. According to the story, the outage was caused by "a simple change management procedure that wasn't properly followed." It turns out that one group of maintainers asked another to make a change to a network port configuration without having the proper authorization to do so, which the second team did. In other words, the system was done in by poor configuration management. For reasons left better explained by …

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