Queensland Health Payroll Debacle Hits Six Month Mark

A few months ago, I wrote a long blog about the on-going problems of paying staff working for the Queensland Health service in the Australian State of Queensland. Well, the problems are still on-going, six months later.

The health service installed a late, over-budget and under-tested payroll system on the 24th of March of this year. Immediately, technical deficiencies surfaced, which resulted in many Queensland Health staff not getting paid; some getting paid incorrectly; some employees who had quit a year ago (or died) still getting paid; some getting paid but with blank payroll slips to tell them what was taken out of their pay; and some staff even quitting over the problem.

The problems caused a major political row to erupt, with promises that the payroll problems would be fixed in the "near future."

Well, the near future is now, and according to this story in the Courier Mail, Queensland Health admits that at least 50 of its staff won't be paid again this pay period, and that it still hasn't processed 11,500 pay corrections that are needed. Queensland Health administrators did try to put a positive spin on the news, however, saying that 11,500 pay corrections is way down from the 35,000 that once existed.

Tell that to the staff who haven't been paid - or paid correctly - for the past six months. I am sure they will rejoice at the progress being made.

Related Stories

Risk Factor

IEEE Spectrum's risk analysis blog, featuring daily news, updates and analysis on computing and IT projects, software and systems failures, successes and innovations, security threats, and more.

Contributors

 
Contributor
Willie D. Jones
 

Newsletter Sign Up

Sign up for the ComputerWise newsletter and get biweekly news and analysis on software, systems, and IT delivered directly to your inbox.

Advertisement
Advertisement