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Waymo Offers Robocar Rides to the Public

Select customers in Phoenix can now hail rides from the company's robocar fleet, which it is expanding by 500 vehicles

1 min read
waymo robotaxi in phoenix
Photo: Waymo

For a month now, Waymo has been offering rides in its robocars to select customers in Phoenix, Ariz. To help expand the ridership, the company is adding 500 vehicles to its fleet of self-driving Chrysler Pacifica minivans, a sixfold increase.

A customer hails a ride through a phone app; when it arrives, there will be a professional driver behind the wheel who can take over should the software get flummoxed. Waymo’s record for such human interventions is far and away the best in the business, at a mere 1 instance for every 800 kilometers traveled.

You can apply for the free service if you live in certain parts of the Phoenix area and are at least 18 years old. The robotaxi will take you only on trips within the environs, which Waymo says covers twice the area of San Francisco.

Waymo chief executive John Krafcik said in a blog post that the ride-hailing experiment represents a shift in emphasis away from the purely technical side of the robocar problem. “Now, with this program, we’re turning our attention to the people who will benefit from this technology,” said Krafcik in a blog post.

The move follows similar, but smaller, pilot programs begun by Uber, in Pittsburgh, and NuTonomy, in Singapore. Both of those companies plan to expand their services to other areas. 

Offering the service for free certainly must improve customer satisfaction, as is evident in the smiles on the faces of the family depicted in Waymo’s video. It serves to remind us that all these pilot programs are meant not only to provide feedback but also to promote the companies’ brands. Take a look:

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Chinese Joint Venture Will Begin Mass-Producing an Autonomous Electric Car

With the Robo-01, Baidu and Chinese carmaker Geely aim for a fully self-driving car

4 min read
A black car sits against a white backdrop decorated with Chinese writing. The car’s doors are open, like a butterfly’s wings. Two charging stations are on the car’s left; two men stand on the right.

The Robo-01 autonomous electric car shows off its butterfly doors at a reveal to the media in Beijing, in June 2022.

Tingshu Wang/Reuters/Alamy

In October, a startup called Jidu Automotive, backed by Chinese AI giant Baidu and Chinese carmaker Geely, officially released an autonomous electric car, the Robo-01 Lunar Edition. In 2023, the car will go on sale.

At roughly US $55,000, the Robo-01 Lunar Edition is a limited edition, cobranded with China’s Lunar Exploration Project. It has two lidars, a 5-millimeter-range radar, 12 ultrasonic sensors, and 12 high-definition cameras. It is the first vehicle to offer on-board, AI-assisted voice recognition, with voice response speeds within 700 milliseconds, thanks to the Qualcomm Snapdragon 8295 chip.

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