Small Tax Problem

The newspaper Jamaica Gleaner reported that a computer problem with Jamaica's new integrated tax administrative system caused 28,818 tax payment reminders to be mailed out in error. Tax officials want those receiving the notices to call so that their accounts can be reconciled.

Yet another example of the pain of a computer error to be borne by the customer.


Risk Factor

IEEE Spectrum's risk analysis blog, featuring daily news, updates and analysis on computing and IT projects, software and systems failures, successes and innovations, security threats, and more.

Robert Charette
Spotsylvania, Va.
Willie D. Jones
New York City