Small Glitch

The Seattle Times reported that a new $171K computer system that a Seattle school district used to develop student school bus schedules had a slight software "kink" that led to students riding on the wrong buses or getting off at incorrect stops.

My elder daughter suffered a similar fate a few years ago when, again thanks to a new bit of scheduling software, we were informed that her bus stop had not only moved significantly further away, but was now located underground by some 150 feet.

As happened to us, Seattle parents are finding it hard to get through to the proper authorities to correct the problem. My advice to Seattle parents - it will take a few more weeks to correct - and it will probably happen again next year.


Risk Factor

IEEE Spectrum's risk analysis blog, featuring daily news, updates and analysis on computing and IT projects, software and systems failures, successes and innovations, security threats, and more.

Robert Charette
Spotsylvania, Va.
Willie D. Jones
New York City