IT Hiccups of the Week: Electronics Benefits System Outage Hits 17 States

Major wireless outage in Canada, EDD system still not right, cheese scarce in New Zealand

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IT Hiccups of the Week: Electronics Benefits System Outage Hits 17 States

Last week saw computer-related problems still plaguing California’s modernized unemployment insurance system, and warnings of potential problems with Florida’s new unemployment system that is now being rolled out. There were also widespread problems with the IT systems supporting the Affordable Care Act, but these will be discussed in detail in a Risk Factor post later this week.  We start our review of IT Hiccups from last week with an outage over the weekend affecting the food assistance card payment system used in 17 states.

Problems with Electronic Benefits Debit Cards in 17 States on Saturday

Customers Experiencing Problems with EBT Cards

EBT Goes Down For Hours in 17 States during Routine Test of Backup Systems

EBT Glitch Exploited in Louisiana after Showing No Limits

Xerox: EBT Problems Resolved

Software Problem Takes Down Canada’s Rogers Communications Wireless Service

Software Glitch Blamed for Massive Rogers Outage

Rogers Apologizes for Canada-Wide Outage

Rogers Outage Highlights Canadian 911 System Issue

California Unemployment System Still Not Properly Fixed

California EDD Can’t Keep Pace with Unemployment Claims

EDD’s “Fully Functional” System Suffers More Problems

EDD $100 Million System: “Broken from the Start”?

Legislators Call for Investigation into EDD System

Fonterra Dairy’s New Software Systems Hides the Cheese in New Zealand

Software Issues Hits Milk and Cheese Supplies

Glitch Cheeses off Customers

Of Other Interest…

New Florida Unemployment System Rollout May Be Bring Benefits Delay

North Carolina Healthcare Providers Still Waiting to Get Paid by State’s New Medicaid System

NASA Jupiter Probe Now Fully Operational After Anomaly

Asda Supermarket’s Software Error Allows Free UK Shopping

Computer Problem Strands Universal Studios Roller Coaster Riders

Sydney’s Central Business District hit by Optus and Virgin Mobile Outage

Major College Online Application System Malfunctioning

Photo: Rich Pedroncelli/AP Photo

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