Repeated computer problems over the past few days with Colorado's Unemployment Insurance program  has made it extremely difficult for the state's unemployed workers to use the program's online system to file claims for either initial or continued benefits, according to various news reports.

Colorado government officials say that claimants can still use an automated phone system to file for continued benefits, and that new claimants can call a dedicated number. Reports are, however, that the phone lines have been overwhelmed because of the online problem, causing a lot of frustration and anger.

As of this morning, it was not clear when the online system problem will be resolved, although the hope was that it would be fixed by today.

Unemployment offices throughout the US have been having computer problems, as I blogged about here in January.

Finally, as noted in thisDenver Post story, the current unemployment benefits computer system was supposed to be replaced in 2005, but after spending $24.2 million for a replacement, it was scrapped because it didn't work.

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Why Functional Programming Should Be the Future of Software Development

It’s hard to learn, but your code will produce fewer nasty surprises

11 min read
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A plate of spaghetti made from code
Shira Inbar
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You’d expectthe longest and most costly phase in the lifecycle of a software product to be the initial development of the system, when all those great features are first imagined and then created. In fact, the hardest part comes later, during the maintenance phase. That’s when programmers pay the price for the shortcuts they took during development.

So why did they take shortcuts? Maybe they didn’t realize that they were cutting any corners. Only when their code was deployed and exercised by a lot of users did its hidden flaws come to light. And maybe the developers were rushed. Time-to-market pressures would almost guarantee that their software will contain more bugs than it would otherwise.

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