Tag Results for successes (5)

  1. Defining IT Success Isn't Always Easy

    Is an IT system successful if it saves lots of money but the users find it incredibly hard to use? According to the Defense Finance and Accounting Service (DFAS), the US Department of Defense's (DoD) Defense Travel System (DTS), a fully integrated, electronic, end-to-end travel management system that automates temporary duty travel for the DoD, has reduced the cost of processing a travel voucher from the $37.52 that it once cost using legacy manual travel systems to $2.47. In addition, the time it takes to send reimbursement payments to travelers is significantly less than before. Sounds pretty good at …

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  2. Good IT News, Bad IT News at Department of Justice

    The annual report by the Department of Justice's Office of the Inspector General (OIG) on the state of IT in the DOJ says that the FBI has made progress in implementing its Sentinel system. The report notes that, "Over the past several years, the FBI has instituted better IT management processes and controls through its Life Cycle Management Directive. Continuity in both the FBIâ''s CIO position and its project management staff â'' a huge problem in failed previous efforts â'' also has stabilized. In addition, all of the FBIâ''s IT activities have been centralized under …

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  3. "One more such victory..."

    The Wall Street Journal (subscription required) ran a story today on the implementation of a new Oracle payroll system for Arizona State (there is an earlier story here from California State University). The approach taken was a bit different, or in the words of Emeritus Professor Colin Tully, a planned failure. On the advice of Arizona State's IT department, instead of a designing and planning for a project that would take an originally estimated 4 years and cost $70 million, the University would instead try to do it for $30 million ($15 million for development, …

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