The IT Failure Blame Game
Try to match failures and glitches with their reported causes
When IT systems fail, there’s always a reason. If you dig deep enough, at the root of any problem are human decisions: sloppy code, insufficient testing, poorly understood dependencies, and incorrect assumptions. Yet when we read about (and report on) failures, the language we use tends to assign blame to inanimate technology that can’t defend itself or get fired.
From our archive of failure coverage we’ve extracted verbatim excerpts that tried to assign blame or identify the cause of a failure. You’re likely to notice some trends about blame and accountability.