The court quoted an internal e-mail from a company
executive stating: "We have put this network in place so
that when Napster pulls the plug on their free
service...or if the court orders them shut down prior to
that...we will be positioned to capture the flood of
their 32 million users that will be actively looking for
an alternative." (Napster was a first-generation
peer-to-peer file-sharing service that was shut down in
2001 after being sued by the music industry.)
The Supreme Court highlighted Grokster promotional
materials that urged customers to consider the company's
product as something to help them "get around" the
closure of Napster and emphasized that the business
models of the defendant companies "confirm that their
principal object was use of their software to download
copyrighted works." The Grokster defendants thus seemed
to be aware that their actions took them perilously
close to the line of unlawful conduct, and perhaps
thought they could use the Sony doctrine's imprecision
as an excuse or to make it seem that any violation was
inadvertent. The court's recitation of evidence dispels
that, and should be a warning to any creator of an
innovative copy-making technology.
The court thereby provided a crisp checklist of
dubious practices to avoid. It allows us to recommend
that innovators give serious consideration to the
following (offered not as legal advice but as prudent
precautions):
Recognize that business models and plans (and any
other internal correspondence) have the high potential
to be read by unintended audiences—including trial
judges and juries—who will hold the authors and their
companies accountable for the intentions preserved in
such records.
Review with counsel the kinds of expressions that can
disqualify a company from the protections of the "staple
article of commerce" defense and start training
officers, directors, and engineers to give clear
guidance on the kinds of expressions to avoid in
business plans, advertising materials, and internal
correspondence.
Recognize that the more senior the position held by a
person in a company, the more accountable the company
may be for what that person writes concerning its
intentions, plans, and policies. As a result, there is a
continuous need to remind senior officers and directors
to view all internal correspondence as if it might be
blown up as a large exhibit in a courtroom, where
thoughtless expressions will appear as deliberate
compositions and seemingly small ideas will be
magnified.
Recognize that the courts are increasingly
articulating what might be viewed as a duty to be wary
of the misuse of one's inventions—which includes
responding diligently when a company becomes aware of
such misuse. This duty is perhaps best expressed by
Judge Richard A. Posner of the U.S. Court of Appeals for
the Seventh Circuit, in his opinion in a case holding
Aimster, another file-sharing service, liable for
infringing uses of its service: if the infringing uses
of an innovative technology "are substantial, then to
avoid liability as a contributory infringer the provider
of [that technology] must show that it would have been
disproportionately costly for him to eliminate or at
least reduce substantially the infringing uses."
[Emphasis added.]
To avoid such liability, include in the company's
formal policies and procedures, and in training
sessions, a firm and clear instruction that whenever the
company becomes aware that its inventions or
technologies are being used by customers to infringe on
copyright-protected works, the company will quickly take
measures to halt, limit, or otherwise mitigate the
infringing activity and the damage done to copyright
owners.
To place those factors in context, one need only
highlight the Supreme Court's summary of its decision in
the Grokster case: "One who distributes a device with
the object of promoting its use to infringe copyright,
as shown by clear expression or other affirmative steps
taken to foster infringement, is liable for the
resulting acts of infringement by third parties."
[Emphases added.]
The Grokster court decision did not unleash on the
engineering community any destructive beam from a Death
Star, although many predicted that would be the result
and some may claim it was the result. Instead, the
court, as courts often do, proclaimed that it was not
changing the law and then proceeded to change the law by
moving the line established by the Sony doctrine. It
drew a line that responsible companies may not always
find easy to accept, because respecting it conflicts
with pursuit of revenues.
It may also be necessary to reduce the chance of
inadvertently creating evidence in the daily exchanges
of e-mail, instant messages, and so on that people send
and forget.
Rereading e-mail before sending it and reviewing
business plans with your counsel before adopting them
are not costly measures, but they can save a good
company from the perils and exorbitant costs of
litigation and the damage to reputations that litigation
brings, even to those who prevail.
Companies have a duty to be wary when they develop
technologies that could be used to infringe on
copyrights. It is not a new duty, but it is an enhanced
one under the Supreme Court's refinement of the Sony
doctrine.